I turn messy operational problems into working systems.
Product, implementation, and technical operations leader connecting customers, operations, product, and engineering.
I have spent my career in the space between business and technology: understanding what people are trying to accomplish, giving technical teams the context they need, and carrying the work through implementation, launch, and improvement.
Products and platforms shaped by real operating problems.
The common thread is not a particular industry or technology. It is translating complicated reality into a system that customers, operators, and technical teams can use.
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Crew Capture
Now available on the App Store. Crew Capture Desk and the free Pocket companion bring a team’s photos, recordings, notes, and tags into a Mac-owned archive. Review the evidence and turn approved captures into project journals and reports. Developed from the field workflows behind BTQ, then shaped into a standalone product for other teams.
Native iPhone and Mac products that turn photos, video, voice, and place into a private, searchable journal. Product definition, interface design, local-first architecture, App Store delivery, and ongoing iteration are all part of the work.
An offline oracle and private reflection journal, available for iPhone and iPad, with a Mac version coming. Tarot, runes, the I Ching, local sky, and paced breathing sit alongside an illustrated interactive story. Original art, sound, and writing give the practices a world of their own.
In development: a correspondence course from a fictional secret society, narrated by its last Recording Secretary, Miss Perpetua Ledger. The Order is invented; the course pairs its letters with sourced practices and a private practice journal. The public site is a first look at the world being built.
Helped create and scale a B2B affiliate-tracking platform across architecture, integrations, infrastructure, client onboarding, and production operations. The work required technical depth, business judgment, and customer confidence in equal measure.
The useful role is often the space between the specialists.
Translate the operational problem. Give engineering enough context. Keep the customer confident. Get the system into production.
How I work
Enough technical depth to investigate. Enough business context to choose.
Find the real problem
Separate the operational need from the requested feature, then make the constraints and desired outcome explicit.
Keep people aligned
Translate between customers, operators, product, and engineering so decisions arrive before the team is blocked.
Own the outcome
Stay with the work through implementation, testing, launch, adoption, and the feedback that improves the next release.
Also shipped
Building remains part of how I think.
Gnosis Defense
An esoteric tower-defense game released on the App Store, supported by its own website, browser demonstration, original art direction, and product narrative.
Field-operations software for an energy producer, designed to keep working through intermittent network connectivity and synchronize when the connection returned.
Operational websites and tools
Company sites, e-commerce systems, reporting utilities, migrations, integrations, and automation built around the realities of the business using them.
Looking for someone who can bridge the gaps?
I am open to remote, regional hybrid, and relocation opportunities in implementation, technical account management, technical product/program delivery, and adjacent roles.